Service

Service School for Executives

Service is about solutions that cannot always be justified with money, but it definitely affects the quality of relationships with clients who stay with the company longer, buy more, and recommend it.

Program start

05/12/2027

Format

Offline

Duration

2 days

Price

26 000 UAH

Program audience — company leaders and top managers who want to:

know how to systematically and correctly take care of the client

understand how to talk about service with the financial, marketing, and Human Capital directors of their company

know how to select, hire, and retain only people with service in their DNA

Value gained by participants:

Anastasia Vladychynska, instructor of the 'Service School for Executives' program, — about the program

Poor service is often just an external manifestation of what is happening inside the company. Therefore, individual improvements in client interaction will not replace a system that helps to understand the causes of problems and work with them. In the video, Anastasia Vladychynska explains the management inquiries the program addresses and why service transformation begins with the willingness to explore one's own company, better understand the client, and change habitual approaches.