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39 minЗворотний зв'язок
People. Leadership and management. Culture
Зворотний зв’язок часто перетворюється в оцінювання або вираження критики. Це не є зворотним зв’язком. Якщо після розмови з людиною, якій ви свідомо надаєте зворотний зв’язок, ви не дізнались нічого нового і не перевірили для себе якусь гіпотезу, то це – перший індикатор того, що справжнього зворотного зв’язку не відбулось.
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